Microcomputer Support Specialist - Nazareth College of Rochester Academic Computing
May 1996 to December 1996.
Microcomputer support for all academic (that is, non-administrative) microcomputers at a 3000-student college.
- Responsible for all phases of microcomputer support for all faculty and academic staff (about 150 systems), including specification/purchasing, setup/configuration, troubleshooting and end-user application support.
- Performed system and application troubleshooting on networked microcomputers running primarily Windows NT Workstation, Windows for Workgroups, and MacOS 7.5.x.
- Delivered microcomputing instruction to Nazareth freshmen and computing lab assistants.
- Supervised student computing lab assistants.